All of our pieces are in brass with 24 carat gold plating.
Prices on our website are presented in Euros (€) and include the portuguese VAT rate at the time of payment of the order.
- WARRANTY li >
All products are guaranteed for 2 years, in accordance with the legislation in force, except in cases where there is misuse or disregard of the instructions given in relation to the care to be taken with the jewelry.
The guarantee does not cover the natural oxidation of the metal and elimination of the gold-plated.
If there is any question with the piece, please contact us via email email@example.com.
In the event of wear, we will be able to gold plate the pieces again. To do so, send an email to firstname.lastname@example.org and, given the piece in question, we will give you the budget.
We accept exchanges within a maximum of 14 days after receiving the order.
To make the exchange request, you must contact us through email email@example.com.
We only accept exchanges for another piece of equal or greater value, with the customer having to pay the difference in value.
Exchanges are only authorized for unused parts, which are in the same condition in which they were shipped and within the respective box.
Note: The customer is responsible for the cost of shipping the item to be returned to Salomé It would make Jewelry . We are not responsible for any losses or losses in the process. For security, we recommend registering the shipment.
We do not accept exchanges and returns.
- PAYMENT METHODS
We accept payments through the platform PayPal or by credit card (Visa, Mastercard, American Express and Apple Pay) through the Stripe platform.
- SHIPPING METHODS AND DELIVERY TIMES
Unless out of stock, our parts are shipped within 5 working days after payment confirmation.
Orders are shipped via registered CTT Express and CTT foresees delivery time to PORTUGAL 1 to 2 working days after dispatch.
For international shipments (European Union and the rest of the world) the delivery times vary according to the destination.
- SHIPPING VALUES
PORTUGAL (Continental and Islands): € 3 for orders of less than € 100. For orders of € 100 or more, shipping costs are not charged.
EUROPEAN UNION: € 8.5
REST OF THE WORLD: € 15
International orders may be subject to customs duties, for which we are not responsible.
Name: Maria Salomé Lopes de Faria
Fiscal address: Rua Manuel Ferreira de Andrade, 18, 1500-417 Lisboa
Phone: +351 91 901 66 67